This page is the single, current list of the third parties Talitu uses to help deliver its Services and run its website (our service providers and sub-processors). It is referenced by both our Master Terms of Business (Schedule 6, Data Processing Addendum) and our Privacy Policy, so this is the one place we keep up to date.
How we tell you about changes
We update this page when we add or change a sub-processor, and we post the change here before the new provider starts processing your personal data. Add your email using the form further down and we will send you that notice by email as well.
Where you are a Business Client and we have agreed a data processing addendum, you may object to a new sub-processor on reasonable data protection grounds within 14 days of that notice, as set out in Schedule 6 of our Master Terms of Business.
Service providers and sub-processors
Each provider below is used only to help deliver the Services or run our website, under contract terms that require them to protect personal data. Locations show where data is mainly processed; some providers also use other regions.
| Provider | What it helps us do | Main location |
|---|---|---|
| Hosting & infrastructure | ||
| Cloudflare | Website and application hosting, content delivery, edge functions and security | USA / global edge |
| Amazon Web Services (AWS) | Cloud hosting and storage | USA / global |
| CRM, scheduling, messaging & telephony | ||
| GoHighLevel (HighLevel) | CRM, pipelines, scheduling, messaging and automation workflows | USA |
| Twilio | SMS and telephony delivery | USA |
| Forms & lead capture | ||
| Tally | Online forms and lead capture | European Union |
| AI model providers | ||
| OpenAI | Large language model processing for AI agents | USA |
| Anthropic | Large language model processing for AI agents | USA |
| Large language model processing for AI agents | USA / global | |
| Video agents | ||
| Tavus | Real-time video agent platform. Powers the video agent on our own website, and video agents we build for clients where that is part of the agreed scope | USA |
| Voice AI, orchestration & speech-to-text | ||
| ElevenLabs | Voice generation for voice AI agents | USA |
| Retell | Voice AI orchestration | USA |
| VAPI | Voice AI orchestration | USA |
| AssemblyAI | Speech-to-text transcription | USA |
| Deepgram | Speech-to-text transcription | USA |
| Video hosting & embedding | ||
| Wistia | Video hosting and playback | USA |
| YouTube (Google) | Video embedding on our website | USA / global |
| Analytics & product measurement | ||
| Google Analytics | Website analytics | USA / global |
| Plausible | Privacy-friendly website analytics | European Union |
| Microsoft Clarity | Session measurement and product analytics | USA / global |
| Advertising & conversion tracking | ||
| Meta (incl. Conversions API) | Advertising and conversion tracking | USA / global |
| Google Ads | Advertising and conversion tracking | USA / global |
| LinkedIn Ads | Advertising and conversion tracking | USA / global |
| Microsoft Advertising | Advertising and conversion tracking | USA / global |
| Email & payments | ||
| Email and payment providers | Transactional email and payment processing; card details are handled by PCI-compliant processors and we do not store full card numbers | Varies |
Which of these are “sub-processors”? The providers that process a Business Client’s customer personal data on our behalf (for example hosting, CRM, messaging and telephony, AI model, video agent, voice and transcription providers) are sub-processors under Schedule 6 of our Master Terms, and the 14-day notice-and-object process above applies to changes to those. Analytics and advertising providers operate in connection with our own website and are also explained in our Cookie Policy.
Your own connected tools. Where you connect your own systems (for example your CRM, calendar, email, advertising accounts or payment provider), those stay your systems under your own contracts, and are not Talitu sub-processors. Website analytics and advertising tags are covered in our Cookie Policy.
Get told about changes
Enter your email and we will let you know when this list changes.
Prefer email? Write to hello@talitu.com and we will add you to the list.
Questions
Questions about our sub-processors or data protection can be sent to hello@talitu.com.